Resolving Conflict: Causes of Workplace Conflict
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Course features
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Category: Team Management
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Course Length: 8 minutes
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Series: Resolving Conflict
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Video Length: 4.75 minutes
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Resources: How to Diagnose the Problem Checklist
Course overview
In this micro course, you'll identify how to get to the root of a workplace problem, so it can be dealt with quickly and effectively.
course learning objectives
- Identify how to get to the root of the problem
- Examine 6 common causes of conflict
- Apply preventative tips to reduce or eliminate conflict with your team
Certification included
Downloadable certificate upon completion.

Skills you'll learn in this course
Conflict Resolution
Team Building & Teamwork
Problem Solving
What's included in this online course?

Video
Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.

Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.