Project Improvement: How to Solicit Constructive Client Feedback
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Course features
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Category: Project Management
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Course Length: 7 minutes
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Series: Project Improvement
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Video Length: 3.5 minutes
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Resources: How to Get Constructive Feedback Checklist
Course overview
In this micro course, you’ll learn what makes feedback constructive as well as four tips for gathering feedback that empowers your team to make project updates that deliver better results for your clients.
Course Learning Objectives
- Define what makes feedback constructive
- Identify tips for soliciting constructive client feedback
- Practice saying no to a client's request
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Customer Service
Project Management
Customer Focus
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.