Negotiation and Persuasion: Skills for Negotiation and Persuasion
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Course features
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Category: Communication
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Course Length: 7 minutes
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Series: Negotiation and Persuasion
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Video Length: 3.25 minutes
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Resources: Communication Resources
Course overview
In this micro course, you’ll review five steps to improve your skills in empathy, active listening, interpersonal communication, and rapport-building, which are all critical to successful negotiation and persuasion.
course learning objectives
- Identify the top three mistakes to avoid while influencing others
- Examine the five steps to improve in the art of influence
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Listening
Negotiation
Problem Solving
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.