Inclusive Communication: Apologizing at Work
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Course features
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Category: Organizational Culture
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Course Length: 9 minutes
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Series: Inclusive Communication
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Video Length: 3.5 minutes
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Resources: Giving an Effective Apology Checklist
Course overview
In this micro course, you'll learn when and how to apologize at work. We’ll explore the key elements of an effective apology, the importance of timing, and the situations where an apology can make all the difference.
course learning objectives
- Identify when you should apologize
- Explore how to give an effective apology
- Discover what not to say when apologizing
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Communication
Team Building & Teamwork
Inclusive Leadership
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.