Handling Sales Objections: Handling Sales Objections for Beginners
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Course features
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Category: Sales
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Course Length: 8 minutes
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Series: Handling Objections
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Video Length: 4.25 minutes
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Resources: Addressing Customer Objections Checklist
Course overview
In this micro course, you’ll learn what sales objections are and why they’re important to address. You’ll then learn a five-step process for fielding customers’ objections effectively.
Course Learning Objectives
- Define sales objections
- Explore what sales objections are and how to handle them
- Plan steps for effectively addressing sales objections
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Listening
Sales
Communication
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.