Crisis Management: How to Respond to a Crisis
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Course features
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Category: Leadership
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Course Length: 10 minutes
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Series: Crisis Management
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Video Length: 3 minutes
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Resources: Checklist for How to Respond to a Crisis
Course overview
In this micro course, you'll discover ways that curb the damage a crisis can do and prevent the crisis from escalating.
course learning objectives
- Define crisis management
- Identify four steps of a crisis response
- Develop guidelines for crisis communication
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Problem Solving
Change Management
Risk Management
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.