Communication Challenges: How to Deal With a Difficult Boss
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Course features
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Category: Communication
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Course Length: 9 minutes
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Series: Communication Challenges
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Video Length: 3.5 minutes
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Resources: Communication Style Resources
Course overview
In this micro course, you’ll develop a framework for building rapport and a better relationship with your boss. You’ll learn strategies for dealing with three types of challenging bosses as well as five steps for developing a stronger working relationship.
course learning objectives
- Identify how to deal with 3 types of difficult bosses
- Apply 5 steps to improve your working relationship with your boss
- Identify how to handle criticism
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Communication
Relationship Building
Conflict Resolution
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.