Building Relationships in Sales: Leveraging Key Players in the Sales Process
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Course features
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Category: Sales
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Course Length: 13 minutes
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Series: Building Relationships
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Video Length: 5.5 minutes
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Resources: Checklist for Getting Past Gatekeepers
Course overview
In this micro course, you’ll learn about the roles that decision-makers, influencers, and gatekeepers play in sales. You’ll then learn best practices for getting past the gatekeeper so that you can speak to decision-makers directly.
Course learning objectives
- Identify decision-makers, influencers, and gatekeepers
- Define the role of each player in the sales process
- Explore how to get past the gatekeeper
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Relationship Building
Sales
Account Development
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.