Building Relationships in Sales: How to Develop Emotional Intelligence
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Course features
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Category: Sales
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Course Length: 13 minutes
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Series: Building Relationships
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Video Length: 6.25 minutes
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Resources: Checklist for Managing Emotions
Course overview
In this micro course, you’ll find out what emotional intelligence is and why it matters. You’ll then learn four skills you can develop to increase your emotional intelligence as a salesperson.
Course learning objectives
- Define emotional intelligence
- Explore how salespeople develop emotional intelligence
- Uncover the four most important skills for developing emotional intelligence in a sales context
Certification included
Downloadable certificate upon completion.
Skills you'll learn in this course
Relationship Building
Sales
Emotional Intelligence
What's included in this online course?
Video
Professional video is included with every course, discussing main topics and recapping key learning points.
Knowledge Checks
Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.
Engaging Material
Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension.
Business Soft Skills
Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.
Additional Resources
A list of additional resources is included with each course, directing students to extra material for further study.
Summary / Checklist
Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.